Fireflies records, transcribes and summarises meetings and makes the whole archive searchable, which is where it earns its keep over time. It also tracks talk time and action items across calls. The integrations are broad, covering most CRM and video tools.
Who it is for
A sales or research team that needs to search what was said months ago.
Key features
- Recording and transcription across major meeting platforms
- Searchable archive across all past meetings
- Topic trackers and talk-time analytics
- CRM updates from call content
- Conversation intelligence for sales teams
Where it falls short
Storage and transcription minutes are capped per seat, and the bot joining every call is a social cost the pricing page does not mention.
Pricing
Free tier gives limited transcription credits and storage. Paid starts around $10 a month and the real limits are transcription minutes and storage duration. Storage retention is the quiet one that catches teams out.
Prices move; the tier structure is the part that stays true. Check current pricing on Fireflies.ai.
Still deciding?
Alternatives to Fireflies.ai
Frequently asked
Is Fireflies.ai free?
Partly. Free tier gives limited transcription credits and storage. Paid starts around $10 a month and the real limits are transcription minutes and storage duration. Storage retention is the quiet one that catches teams out.
What is Fireflies.ai best for?
A sales or research team that needs to search what was said months ago.
What are the best alternatives to Fireflies.ai?
The closest substitutes we list are Otter.ai, tl;dv and Sembly AI. They sit in a similar price bracket but make a different trade-off, so read the weaknesses section of each review before switching.
Which platforms does Fireflies.ai run on?
Fireflies.ai is available on Web, Zoom, Teams and Google Meet.